Legal

Privacy Policy

What we collect, why we collect it, who helps us handle it, and how to reach us about it. Written in plain language.

Effective October 7, 2026 · PixelGR, LLC · McKinney, Texas

1. Who we are

This policy covers pixelgr.com and the services of PixelGR, LLC (“PixelGR,” “we,” “us”), a software studio at 2150 S Central Expy, McKinney, TX 75070. It applies to visitors, people who contact us, and customers of the GR Suite and our website services.

2. What information do we collect?

What information do you give us?

  • Contact and request forms: your name, email, phone number, business name, website address, how you prefer to be contacted, the products you are interested in, and your message.
  • Free site scan: the website address you enter, which our scan service (operated by our affiliate Abliven, Inc.) visits to run the checks. If you ask for the full report, the contact details you add to that request.
  • Orders and agreements: business name, contact name, email, phone, website, and billing address. Card details are entered on our payment processor’s secure form. We do not see or store full card numbers.
  • Support and project work: content, files, and account access you choose to share so we can build or manage your site.

What information is collected automatically?

  • Server logs: like most websites, our host records basic technical details for each request, such as IP address, browser type, the page requested, and the time. We use these to keep the site running and secure.
  • Crawler visits: we log visits from search and AI crawlers (for example, Googlebot or OAI-SearchBot) to understand how our pages are found. These records describe automated bots, not people.

3. How do we use your information?

  • To answer your questions and send what you asked for, such as a scan report.
  • To prepare, sign, and carry out your agreement, including billing and sales tax.
  • To provide, support, and improve our products and services.
  • To contact you about services you have shown interest in. You can opt out at any time (see Your choices).
  • To protect our site, our customers, and ourselves from fraud, spam, and abuse, and to meet legal obligations.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising, as those terms are defined in the California Consumer Privacy Act (CCPA).

4. Text messages

If you agree to receive text messages from us, we use your number only for the messages you agreed to. Message frequency varies. Message and data rates may apply. Reply STOP to stop and HELP for help.

We do not share your text messaging opt-in or consent with any third party for their own marketing or any purpose unrelated to delivering our messages. We may share your phone number with the platform providers and phone carriers that deliver our text messages, only for that purpose. Text messaging originator opt-in data and consent are excluded from every other category of sharing in this policy and will not be shared with any third parties.

5. Phone calls

Calls with our team may be recorded and stored for training, quality, and to keep an accurate record of what was agreed. If you prefer not to be recorded, tell us at the start of the call.

6. Who we share it with

We share information only with service providers that help us run our business, and only what they need to do their job:

  • Payments: Square, to process card payments.
  • Sales tax: TaxCloud, to calculate and file sales tax using your billing address.
  • Hosting and email: the companies that host our websites, servers, and email.
  • Phone and text: our calling and messaging providers and the phone carriers they use.

We may also disclose information to our affiliates, including Abliven, Inc., when they help provide a service you use. Their use is subject to this policy. We may disclose information when the law requires it, to protect rights and safety, or as part of a merger, acquisition, or sale of assets, in which case this policy continues to apply to the information transferred.

7. Customer accounts and connected services

When you use the GR Suite, our software reads your website so it can analyze pages, suggest fixes, and apply the fixes you approve. If you connect outside services, such as Google Search Console or your social media accounts for MomentumGR.ai, we use that access only to provide the features you turned on. You can disconnect them at any time. We do not use your website content or connected data to market to your customers.

8. Cookies and analytics

We do not use analytics or advertising tracking on this website, and we do not use advertising cookies. WordPress sets cookies only when you log in to an account. Our pages load fonts from Google Fonts, so when a page loads, your browser connects to Google and shares your IP address with Google. Google’s use of that information is covered by Google’s Privacy Policy.

9. How long we keep it

We keep contact and customer records for as long as we have a business relationship with you and as needed for accounting, tax, and legal reasons. Scan results are kept for 90 days unless you ask for a report. When information is no longer needed, we delete it or remove the details that identify you.

10. How we protect it

We use encrypted connections, access controls, and limited staff access to protect your information. No system is perfectly secure, so we cannot promise absolute security, but we work to protect your information and will tell you if a breach affects you as the law requires.

11. Where your information is stored

We and our service providers store and process information in the United States. Our services are intended for businesses in the United States, and we do not target or market to individuals outside the United States. If you are located in the European Union or the United Kingdom, you may contact us to exercise any rights you have under the GDPR or UK GDPR.

12. Your choices

  • Email: use the unsubscribe link in any marketing email, or email us.
  • Phone calls: ask us to stop calling and we will add your number to our internal do-not-call list.
  • Text messages: reply STOP at any time.
  • Your information: you can ask to see, correct, or delete the personal information we hold about you. We will respond within 45 days. We may keep what we must for legal or billing reasons.

13. Children

Our services are for businesses and are not directed to children under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.

Our website links to other sites, such as our social media pages and partner tools. Their privacy practices are their own, and this policy does not cover them.

15. Changes to this policy

We may update this policy as our services change. We will post the new version here with a new effective date. If a change materially affects how we use information we already have, we will tell customers by email before it takes effect.

16. Contact us

PixelGR, LLC
2150 S Central Expy, McKinney, TX 75070
Email: hello@pixelgr.com
Phone: (469) 699-8252 · Toll-free: (877) 436-9350